Terms of service

Last updated: 27 October 2026

1. About these terms

These Terms of Service apply to your use of our online store and any purchase you make from us. By using the store or placing an order, you agree to these terms, together with our Privacy Policy, Refund Policy and Shipping Policy.

2. Products

We aim to display product descriptions, shades and images as accurately as possible. Colours may appear differently depending on your screen. Product descriptions and ingredient information are supplied by the brand or supplier; always check the product packaging and patch test before use. Products are for external cosmetic use only.

3. Prices and payment

All prices are in Australian dollars (AUD). We may change prices at any time before you place an order. Payment is taken in full at checkout through our secure payment providers. If a product is listed at an obviously incorrect price due to an error, we may cancel the order and refund you in full.

4. Orders

Your order is an offer to buy. We accept it when we dispatch the goods. We may decline or cancel an order (with a full refund) if an item is unavailable, if we suspect fraud, or if there is an error in the listing.

5. Discount codes

Discount codes can't be combined unless stated, have no cash value, and may be withdrawn or changed at any time.

6. Shipping and returns

Delivery and returns are governed by our Shipping Policy and Refund Policy.

7. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any rights or remedies you have under the Australian Consumer Law or any other law that cannot be excluded.

8. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of the store or our products. Where our liability can't be excluded but can be limited, it is limited to replacing the goods, supplying equivalent goods, or refunding the price paid.

9. Intellectual property

Brand names and trademarks belong to their respective owners. We are an independent retailer and are not affiliated with or endorsed by the brands we sell unless stated.